Dubai Metro helper jobs are among the most stable and in-demand entry-level positions in the UAE. Managed by the Roads and Transport Authority (RTA) and operated by top facility management companies, the Dubai Metro requires helpers to support station operations, maintenance teams, cleaning staff, and customer service departments.
These jobs offer tax-free salaries, free visa, accommodation, stable working hours, and long-term growth opportunities.
Introduction
Dubai Metro is one of the most advanced fully-automated rail systems in the world. With millions of passengers using the metro every month, station helpers, maintenance assistants, and cleaning staff play a major role in ensuring metro safety and operations. Expats from India, Pakistan, Nepal, Bangladesh, Kenya, and the Philippines are regularly hired for Dubai Metro helper positions.
Overview Table
| Category | Details |
|---|---|
| Job Title | Metro Helper / Station Helper / Cleaning Helper |
| Work Location | Dubai Metro Stations, Depots, RTA Projects |
| Salary Range | AED 2000 – 3000 |
| Duty Hours | 8–10 hours + OT |
| Visa | Free Employment Visa |
| Experience | Freshers Eligible |
| Education | 10th Pass or Above |
| Hiring Through | RTA, Serco, Facility Management Companies |
Why Dubai Metro Helper Jobs Are in High Demand
• High passenger traffic requires continuous staffing
• Easy job role suitable for beginners
• Free visa, accommodation, and transport
• Long-term government-related job stability
Types of Dubai Metro Helper Jobs
Metro Station Helper
Assists station staff, manages crowds, provides customer guidance.
Salary: AED 2200 – 2800
Metro Cleaning Helper
Maintains cleanliness of metro coaches, stations, escalators, and platforms.
Salary: AED 2000 – 2500
Maintenance Helper
Supports technical teams in metro depots and stations.
Salary: AED 2300 – 3000
Customer Service Assistant Helper
Guides passengers, helps with ticket machines, and manages queries.
Salary: AED 2500 – 3200
Responsibilities of Metro Helpers
• Maintaining cleanliness around the station
• Supporting technical and maintenance staff
• Helping passengers with directions
• Ensuring safety and order during rush hours
• Assisting in crowd control and queue management
• Checking station equipment and reporting issues
• Providing support during emergency situations
• Cooperating with RTA and Serco staff on duty
Eligibility Criteria
• Age 20–45
• Minimum 10th pass
• Basic English communication
• Physically fit and able to stand long hours
• Ability to follow safety instructions
• Experience in cleaning or helper jobs is a plus
• Freshers can apply
Required Documents
• Passport with at least 6-month validity
• Passport-size photographs
• Updated CV
• Educational certificates
• Work experience letters (if any)
• UAE visa documents (after selection)
• Medical fitness certificate
Salary Breakdown: Dubai Metro Helper Jobs
| Job Role | Salary (AED) | Benefits |
|---|---|---|
| Station Helper | 2200 – 2800 | Accommodation + Transport |
| Cleaning Helper | 2000 – 2500 | Food + Medical |
| Technical/Maintenance Assistant | 2300 – 3000 | OT + Insurance |
| Customer Service Helper | 2500 – 3200 | Paid Leave + Bonus |
How to Apply for Dubai Metro Helper Jobs
Step 1: Prepare a Simple Resume
Include cleaning experience, customer service, helper duties, and basic communication skills.
Step 2: Apply on Official Government Job Portals
RTA Careers: https://www.rta.ae
Dubai Careers: https://www.dubaicareers.ae
MOHRE: https://www.mohre.gov.ae
Step 3: Apply on Trusted Job Portals
Naukri Gulf: https://www.naukrigulf.com
Indeed UAE: https://www.indeed.ae
LinkedIn Jobs: https://www.linkedin.com/jobs
GulfTalent: https://www.gulftalent.com
Dubizzle Jobs: https://www.dubizzle.com/jobs
Step 4: Apply Directly to Metro Operating Companies
SERCO Careers (Dubai Metro Operator): https://www.serco.com
Facility Management Companies such as:
• Transguard Group
• Farnek
• Imdaad
• EFS Facility Services
Step 5: Attend Walk-In or Online Interviews
Hiring includes behaviour check, communication assessment, and sometimes physical fitness tests.
Step 6: Visa Processing and Joining
Employer arranges visa, medical tests, Emirates ID, accommodation, and training.
Tips to Get a Dubai Metro Helper Job Faster
• Apply directly to SERCO and RTA job portals
• Highlight customer service or cleaning experience
• Keep documents ready for urgent hiring
• Be willing to work flexible shifts (morning/evening/night)
• Practice basic English to communicate with passengers
Why Working in the Dubai Metro Is a Great Opportunity
• Clean and safe working environment
• Government-related job security
• Free visa, accommodation, and transport
• Fixed duty hours with overtime
• Career growth into station controller or technician roles
Final Takeaway
Dubai Metro helper jobs provide steady income, long-term employment, and excellent working conditions for freshers and experienced workers. With free visa, accommodation, and consistent shifts, it is one of the best entry-level job opportunities in the UAE.
FAQs
1. What is the salary for Metro helper jobs in Dubai?
Salaries range from AED 2000 to 3000 depending on job type and experience.
2. Are freshers eligible?
Yes, freshers can apply for most helper roles.
3. Do employers provide visa and accommodation?
Yes, most companies provide free visa, accommodation, transportation, and medical insurance.